Fon: +49 (0) 671 601 283
Fax: +49 (0) 671 601 185
In the case of questions you can also contact the specialist dealers in your area and the respective camera producers as well as our international agents. They will be also pleased to be of assistance to you.
If you want to send your lens for repair please fill in and attach the covering letter repair consignment to the parcel.
If you want to return goods for some other reasons (eg. loan, wrong ordered goods,...) please fill in and attach the covering letter return consignment to the parcel.
- A remote diagnosis is neither possible for the repair costs nor for the fault analysis. If necessary, we would ask you to send your lens directly to our Service address. Our estimate of costs will then inform you on the necessary measures.
- For rejected estimates of costs we have to charge a fee of EUR 80.00 + shipping charges + import duty.